graceworker
Be a GraceWorker
The GraceWorker is a vital and unique position at GraceWorks. Working directly with our Neighbors in need, this position requires a serious commitment. GraceWorkers must be spiritually mature in their own faith, carefully discerning, compassionate and have a deep love of people.
role description
graceWorker role description
Qualifications:
- Compassionate
- Empathetic
- Non-Judgmental
- Discerning
- Problem-solver
- Hospitable
- Spiritually Mature
- Self-Aware
- Demonstrating the Fruits of the Spirit
- Align with the Mission of GraceWorks Ministries
Time Commitment:
- At least a 3.5 hour per week shift, either 9-12:30 or 12:30-4, M-F.
- Commit to one year as a GraceWorker
GraceWorkers Will:
- Meet in person and by phone with Neighbors of all socioeconomic groups, races, ages, religions, etc. to assess their physical, emotional, and spiritual needs
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Offer space and time for the Neighbor to process their current situation without judgment
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Process all utility, clothing, and furniture requests with discernment and dignity for the Neighbor
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Make appointments for food as needed, encouraging Neighbors to use the GraceWorks Ministries website to make their appointment (www.graceworks.help)
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Volunteer in a fast-paced, potentially demanding office environment, often working on many cases simultaneously
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Make follow-up calls to Neighbors who have been previously assisted by Neighbor Services
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Remain knowledgeable regarding other community resources available to Neighbors (jobs, shelters, counseling, legal help, etc.) and offer these as needed
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Collaborate with the GraceWorker Manager, other GraceWorkers, and GraceWorks staff
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Practice Self-care
GraceWorkers must be willing to:
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Listen without judgment and with patience as Neighbors talk about their current situations
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Reflect to the Neighbor what was heard
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Ask appropriate and discerning questions of the Neighbor
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Offer prayer to anyone at any time
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Identify those in spiritual, emotional, or psychological crisis
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Learn and use computer applications frequently, such as Salesforce, etc.
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Refer to GraceWorks staff any Neighbor needing additional assistance outside the scope of the GraceWorker (i.e. Domestic violence, suicide, etc.)
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Attend all required GraceWorker training
recruiting timeline
graceWorker recruiting process
March
• Applications open; Observation in GraceWorker office; Creation of Volunteer Profile
• Phone screens for new applicants
April
• Interviews (2 in person interviews)/Reference checks/Background Checks
• Offers to join training cohort for those selected
• New GraceWorkers to complete volunteer profile (if not already done)
May
• Training cohort begins
May/June
• Ongoing training in office for new GraceWorkers
January/February
• Check-Ins with GraceWorkers at Six and Twelve weeks
Contact volunteer relations Manager
the insiders fund
As a prized volunteer, you are a GraceWorks Insider. You opened your heart to our mission and rolled up your sleeves to join us in serving our neighbors.
Join the Insiders Fund today and consider making a donation. Every dollar goes directly to GraceWorks’ core programs – Food, Shelter and Support.