Employment Type
Job Location
104 Southeast Pkwy, Franklin, TN, 37064, USA
Date posted
November 8, 2022
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Position title
Processing Specialist

The Processing Specialist supports the GraceWorks Ministries’ goals, values, and philosophy by exhibiting the following behaviors: excellence, quality service, commitment, and accountability. Communication skills, teamwork, job knowledge, and leadership are essential for each member of the GraceWorks team.

Position Summary

The Processing Specialist is responsible for receiving and sorting in-kind donations through our donation entryway at Graceworks. They are also responsible for greeting in-kind donors and delivery personnel, making sure all visitors of our processing entryway are sufficiently directed. Maintains high standard for items selected and ultimately sold in our Thrift Stores. They have an awareness about the items needed on the Thrift Store floor. Maintains organization of the donation space to ensure neatness and functionality of the area.


• Lift, sort, and price inventory.
• Receives donations, placing them into appropriate bins for tagging.
• Maintain brand awareness and fashion sensibilities in selection of merchandise to be placed into appropriate bins.
• Help with seasonal and departmental inventory for integration into the ongoing processing chain.
• Assist with training volunteers.
• Greets donors and delivery personnel.
• Offer receipts to all donors as they drop off donations.
• Be able to tell the GraceWorks story to anyone who asks.
• Assist in keeping warehouse processing area maintained and organized.
• Able to react to change proactively and handle all other duties and essential tasks as assigned with a positive attitude.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


High School Diploma or GED required


Valid Driver’s License; Retail experience preferred


• Strong interpersonal skills
• Donor and Customer Service sensitivity
• Highly developed organizational, planning and communication skills
• Brand awareness and fashion sensibility is required
• Ability to communicate effectively with a diverse range of individuals
• Problem-solving skills
• Physically able to lift at least 50lbs. or more
• Good judgment
• Ability to handle multiple tasks simultaneously
• Ability to work effectively with other

Work Environment

Position is in a retail/warehouse setting that involves everyday risks or discomforts that require normal safety precautions. May encounter hot working conditions, based on the season.

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Position: Processing Specialist

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